Refund policy

Return and Refund Policy

Store Name: Dafloota
Website: dafloota.myshopify.com
Email: sebuhauysal368@gmail.com
Phone: +1 (203)-501-6088
Address: 4913 Anna Dr, San Jose, California 95124, United States

At Dafloota, customer satisfaction is very important to us. If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Eligibility

We accept returns under the following conditions:

  • Returns are accepted within 30 days of delivery.
  • Items must be unused, unworn, undamaged, and in their original condition.
  • Items must be returned with original packaging, tags, labels, and accessories when applicable.
  • A receipt, order number, or proof of purchase is required to process a return.

Return Shipping

Dafloota offers free return shipping for eligible returns.

Customers will not be charged for return shipping when the return request is approved. After your return request is accepted, we will provide return instructions and, when applicable, a prepaid return shipping label.

Restocking Fee

We do not charge any restocking fees.

Final Sale Items

We do not have final sale items. All eligible products may be returned within the 30-day return period, provided they meet our return conditions.

How to Start a Return

To request a return, please contact us at:

Email: sebuhauysal368@gmail.com
Phone: +1 (203)-501-6088

Please include your order number, full name, contact information, and the reason for your return request.

Once your request is reviewed and approved, we will send you return instructions.

Refunds

After we receive and inspect your returned item, we will notify you about the approval status of your refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible at sebuhauysal368@gmail.com.

Please include your order number and clear photos of the item and packaging so we can review the issue and provide a solution.

Exchanges

We recommend returning the original item and placing a new order for the item you want. This helps ensure faster processing and product availability.

Non-Returnable Conditions

Returns may not be accepted if:

  • The item is used, worn, washed, damaged, or altered.
  • The item is missing original packaging, tags, or accessories.
  • The return request is made after 30 days from delivery.
  • The item was not purchased from Dafloota.

Contact Information

For any questions about returns or refunds, please contact us:

Dafloota
4913 Anna Dr, San Jose, California 95124, United States
Email: sebuhauysal368@gmail.com
Phone: +1 (203)-501-6088